Store Sales Leader: Elevate Experience & Growth

Michaels; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Commuter benefits

Adoption assistance

Employee discounts and partner offers

Job summary

Michaels in AUS-WESTLAKE, TX seeks a Sales Manager to lead a high-performing store culture, drive strong sales results, and deliver an engaging customer experience across front-end and service operations. You will coach teams, manage MOD coverage, oversee POS, loyalty programs, and omni-channel fulfillment, while upholding brand standards and SOPs.

The role requires 3+ years of retail leadership, flexibility to work nights and weekends, and close collaboration with store management to optimize

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead and champion a high-performing selling culture across the store.
• Oversee front-end and service operations to ensure brand standards.
• Provide Manager-on-Duty coverage and maintain floor leadership.
• Drive omni-channel service including BOPIS and Same Day Delivery.
• Coach and develop team members through onboarding and training.

Skills

Retail leadership

Customer service

POS operations

Tools

POS systems

Job description

Michaels in AUS-WESTLAKE, TX seeks a Sales Manager to lead a high-performing store culture, drive strong sales results, and deliver an engaging customer experience across front-end and service operations. You will coach teams, manage MOD coverage, oversee POS, loyalty programs, and omni-channel fulfillment, while upholding brand standards and SOPs.

The role requires 3+ years of retail leadership, flexibility to work nights and weekends, and close collaboration with store management to optimize