Store Sales Leader: Elevate Customer Experience & Ops

Michaels of Canada; Nampa (ID); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

401(k) match

Employee Assistance Program

Health, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Zusammenfassung

The Michaels Companies, Inc. is seeking a Sales Manager in NAMPA, ID to lead a high-performing team and drive strong sales with an engaging customer experience. You will oversee front-end operations, coach staff on selling behaviors, and ensure execution of brand standards.

Join a team focused on growth, omni-channel service, and protecting assets while delivering best-in-class customer service. The role requires flexibility for nights, weekends, and early mornings in a busy retail environment.

Qualifikationen

• 3+ years retail leadership experience.
• Ability to stand for long periods and move around the store.
• Willing to work nights, weekends, and early mornings.

Aufgaben

• Lead and champion high-performing selling culture across the store.
• Oversee front-end and service operations to ensure brand standards and SOPs.
• Coach staff on Customer Experience and ART of Selling to drive conversion and satisfaction.
• Provide Manager-on-Duty coverage maintaining floor leadership and service standards.
• Ensure accurate use of POS and Self-Checkout systems to support transactions.

Kenntnisse

Retail leadership

Customer experience

Team coaching

Operations management

POS systems

Tools

POS systems

Self-Checkout systems

Jobbeschreibung

The Michaels Companies, Inc. is seeking a Sales Manager in NAMPA, ID to lead a high-performing team and drive strong sales with an engaging customer experience. You will oversee front-end operations, coach staff on selling behaviors, and ensure execution of brand standards.

Join a team focused on growth, omni-channel service, and protecting assets while delivering best-in-class customer service. The role requires flexibility for nights, weekends, and early mornings in a busy retail environment.