Store Sales Leader: Elevate Customer Experience

Michaels; Saint Cloud (MN); On-site; USD 19,000 - 27,000; Full time

Job summary

The Michaels Companies Inc. in St. Cloud, MN is seeking a Sales Manager to lead a high-performing store team and foster a customer-focused selling culture. You will drive sales KPIs, ensure brand standards, and oversee front-end operations to deliver an engaging shopping experience.

Responsibilities include coaching staff, managing POS/Self-Checkout, promoting loyalty programs, and coordinating omni-channel services. Flexibility for nights, weekends, and early mornings is required.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead and manage adherence to SOPs and company programs to ensure compliance.
• Model and coach customer experience and selling behaviors to drive conversion.
• Provide Manager-on-Duty coverage and maintain service standards.
• Oversee POS and Self-Checkout operations for smooth transactions.
• Drive loyalty program enrollment and omni-channel services (BOPIS, Same Day).
• Train and develop team members across assigned departments.

Skills

Retail leadership experience

Job description

The Michaels Companies Inc. in St. Cloud, MN is seeking a Sales Manager to lead a high-performing store team and foster a customer-focused selling culture. You will drive sales KPIs, ensure brand standards, and oversee front-end operations to deliver an engaging shopping experience.

Responsibilities include coaching staff, managing POS/Self-Checkout, promoting loyalty programs, and coordinating omni-channel services. Flexibility for nights, weekends, and early mornings is required.