Store Sales Leader — Elevate Customer Experience

Michaels Stores; Paso Robles (CA); Presencial; USD 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Resumo da oferta

Michaels Stores in Paso Robles, CA is seeking a Sales Manager to lead a high-performing selling culture across the store, drive sales results, and ensure an engaging customer experience. You will oversee front-end and service operations, coach the team, and maintain brand standards and store conditions.

This role requires 3+ years of retail leadership, hands-on coaching, and the ability to manage POS, self-checkout, and omni-channel services such as BOPIS and same-day delivery.

Qualificações

• 3+ years retail leadership experience.

Responsabilidades

• Lead front-end and service operations to ensure strong selling behaviors and brand standards.
• Provide Manager-on-Duty coverage and floor leadership to maintain operational continuity.
• Drive sales and service KPIs through coaching and day-to-day execution.
• Oversee omni-channel services (BOPIS, Same Day Delivery) and customer support.

Conhecimentos

Retail leadership

Customer experience

Operations management

Ferramentas

POS systems

Self-Checkout

Descrição da oferta de emprego

Michaels Stores in Paso Robles, CA is seeking a Sales Manager to lead a high-performing selling culture across the store, drive sales results, and ensure an engaging customer experience. You will oversee front-end and service operations, coach the team, and maintain brand standards and store conditions.

This role requires 3+ years of retail leadership, hands-on coaching, and the ability to manage POS, self-checkout, and omni-channel services such as BOPIS and same-day delivery.