Store Sales & Experience Leader

Michaels; Parker (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Tuition assistance

Flexible spending accounts

Job summary

Michaels in Parker, CO is seeking a Sales Manager to lead a high-performing selling culture, drive sales, and deliver an engaging customer experience across front-end and service operations. You will coach and develop teams, ensure SOP compliance, and manage POS and Self-Checkout systems to support customers.

Additional responsibilities include overseeing in-store programs, loyalty enrollment, and omni-channel services such as BOPIS and Same Day Delivery.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead and champion a high-performing selling culture across the store.
• Oversee front-end and service operations, ensuring brand standards and SOP compliance.
• Coach and develop team members through TM onboarding and ongoing training.
• Manage POS and Self-Checkout systems to ensure smooth transactions and customer support.
• Drive omni-channel service through BOPIS and Same Day Delivery and strengthen loyalty enrollment.

Skills

Retail leadership

Customer experience

Team coaching

Operations management

Tools

POS systems

Self-Checkout systems

Job description

Michaels in Parker, CO is seeking a Sales Manager to lead a high-performing selling culture, drive sales, and deliver an engaging customer experience across front-end and service operations. You will coach and develop teams, ensure SOP compliance, and manage POS and Self-Checkout systems to support customers.

Additional responsibilities include overseeing in-store programs, loyalty enrollment, and omni-channel services such as BOPIS and Same Day Delivery.