Store Sales & Experience Leader

The Michael's Companies; Evergreen Park (IL); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

401(k) with employer match

Health insurance

Employee discounts

Job summary

The Michaels Companies store in Evergreen Park, IL is seeking a Sales Manager to lead a high-performing team and deliver strong sales and excellent customer experience. You will oversee front-end operations, POS, and in-store events while coaching associates to uphold brand standards.

Responsibilities include driving loyalty enrollment, managing day-to-day operations, and ensuring compliance with SOPs. Prior leadership in retail and availability for nights, weekends, and early mornings is

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs.
• Model and coach Customer Experience and ART of Selling behaviors to drive conversion and customer satisfaction.
• Provide Manager-on-Duty coverage, maintaining floor leadership and service standards.
• Oversee POS and Self-Checkout systems for smooth transactions and support.
• Drive loyalty program enrollment and in-store events to boost retention and visits.

Skills

Retail leadership

Tools

POS system

Job description

The Michaels Companies store in Evergreen Park, IL is seeking a Sales Manager to lead a high-performing team and deliver strong sales and excellent customer experience. You will oversee front-end operations, POS, and in-store events while coaching associates to uphold brand standards.

Responsibilities include driving loyalty enrollment, managing day-to-day operations, and ensuring compliance with SOPs. Prior leadership in retail and availability for nights, weekends, and early mornings is