Store Ops Leader – Customer Experience & Inventory

Designer Brands; California; On-site; USD 21,000 - 28,000; Full time

Job summary

Designer Brands in California is seeking a store associate to support management in delivering exceptional customer experiences and efficient store operations. You will help with in-store services, inventory tasks, and omnichannel activities while upholding company standards.

You will interact with customers, respond to requests with urgency, and support the leadership team in daily tasks, audits, and safety practices. Availability nights and weekends is expected.

Qualifications

• Minimum 2 years' workforce experience.
• High school diploma or equivalent.

Responsibilities

• Maintain in-store experience by modeling customer-focused behavior and guiding associates to achieve KPIs.
• Ensure daily store operations including opening/closing, cleanliness, recovery and maintenance.
• Communicate progress and follow through on tasks and audits with a sense of urgency.
• Support inventory-related activities and omnichannel programs (BOPIS, etc.).
• Escalate customer or associate concerns to Store Manager as needed.

Skills

Customer service

Team collaboration

Communication

Time management

Flexibility

Tech proficiency

Standing/walking

Lifting up to 50 lbs

Education

High school diploma

Tools

POS system

Register/handheld device

Job description

Designer Brands in California is seeking a store associate to support management in delivering exceptional customer experiences and efficient store operations. You will help with in-store services, inventory tasks, and omnichannel activities while upholding company standards.

You will interact with customers, respond to requests with urgency, and support the leadership team in daily tasks, audits, and safety practices. Availability nights and weekends is expected.