Part-Time Customer Experience & Ops Lead

Designer Brands; Littleton (CO); On-site; USD 28,000 - 34,000; Full time

Job summary

Designer Brands is seeking a customer-focused retail team member to support store management and drive sales. You will model customer experience leadership, handle daily tasks, and ensure a positive customer journey from entry to checkout.

The role requires strong communication, teamwork, and flexibility to work evenings and weekends. You will participate in inventory, omni activities, and cashwrap operations while upholding store standards.

Qualifications

• Excellent customer service with professionalism and enthusiasm.
• Ability to develop collaborative working relationships.
• Good verbal and written communication skills.
• Availability to work nights, weekends, holidays, and varied shifts.
• Able to stand and walk for extended periods and lift up to 50 pounds occasionally.

Responsibilities

• Maintain in-store experience by modeling CEL behaviors and driving KPI.
• Ensure customers have a positive experience and complete daily tasks.
• Support store leadership on policies, audits and omnichannel activities.

Skills

Excellent customer service

Communication skills

Team collaboration

Tech-enabled customer engagement

Stamina to stand/walk long hours

Education

High school diploma or equivalent

Tools

Register

Register Keyboard

iPhone

Calculator

Job description

Designer Brands is seeking a customer-focused retail team member to support store management and drive sales. You will model customer experience leadership, handle daily tasks, and ensure a positive customer journey from entry to checkout.

The role requires strong communication, teamwork, and flexibility to work evenings and weekends. You will participate in inventory, omni activities, and cashwrap operations while upholding store standards.