Store Experience Leader & People Coach

Designer Brands; Falls Church (VA); On-site; USD 28,000 - 40,000; Full time

Job summary

Designer Brands is seeking a Store Associate with leadership experience to support customer service, merchandising, and omni-channel activities in a fast-paced retail environment.

The role emphasizes maintaining store standards, assisting with inventory control, and delivering a consistent, positive customer experience. Strong communication and team leadership are essential, with flexibility for varied shifts and weekends.

Qualifications

• Minimum 2 years management experience.
• Minimum high school graduate or equivalent.
• Some college preferred.

Responsibilities

• Provide a positive customer experience and uphold store standards.
• Assist with merchandise placement, inventory, and store recovery tasks.
• Support store management with planning, policy adherence and daily operations.
• Lead inventory and omni-channel activities, including freight receipt and MOOS/BDash.
• Ensure safety and proper equipment maintenance; support labor planning.

Skills

Customer service

Team leadership

Communication

Adaptability

POS proficiency

Education

High school diploma

Some college

Tools

POS system

Job description

Designer Brands is seeking a Store Associate with leadership experience to support customer service, merchandising, and omni-channel activities in a fast-paced retail environment.

The role emphasizes maintaining store standards, assisting with inventory control, and delivering a consistent, positive customer experience. Strong communication and team leadership are essential, with flexibility for varied shifts and weekends.