Store Ops & Guest Experience Lead (Keyholder)

GameStop; Fort Carson (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Dental Insurance

Vision Insurance

Job summary

GameStop is seeking a Retail Keyholder to assist the store management team in executing store activities and delivering outstanding guest service in a fast-paced retail environment. You will help supervise tasks, process transactions, and promote loyalty programs while maintaining a clean, organized store.

The role supports sales growth and guest satisfaction with a focus on inventory control, loss prevention, and daily operational duties in a Full-time, on-site setting at a GameStop location.

Qualifications

• Exceptional guest service skills and ability to assist guests in finding products.
• Clear verbal and written communication with guests and team members.
• Ability to work in a fast-paced retail environment and adapt to changes.
• Must be able to stand for long periods and lift merchandise as needed.

Responsibilities

• Provide best-in-class guest service and greet guests promptly.
• Assist store management to supervise store activities and operations.
• Process purchases and returns via POS accurately and efficiently.
• Promote GameStop guest programs and loyalty initiatives.
• Maintain clean, organized store environment and assist with stock duties.
• Support management in achieving sales, profit, and shrink goals.

Skills

Guest service

Communication

English fluency

Teamwork

Education

High school diploma

Job description

GameStop is seeking a Retail Keyholder to assist the store management team in executing store activities and delivering outstanding guest service in a fast-paced retail environment. You will help supervise tasks, process transactions, and promote loyalty programs while maintaining a clean, organized store.

The role supports sales growth and guest satisfaction with a focus on inventory control, loss prevention, and daily operational duties in a Full-time, on-site setting at a GameStop location.