Gaming Store Lead: Guest Experience & Sales

GameStop; Spring (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Bonus program

Dental

Vision

Job summary

GameStop is seeking a Retail Keyholder to support store management and deliver outstanding guest service in a fast-paced retail setting. The role emphasizes product knowledge, promotions, and maintaining a clean, organized shopping environment.

Proactive teamwork and reliable hours are essential for success. Qualified candidates should have at least a high school diploma, strong communication skills, and a willingness to learn about the trade-in and reservation programs that drive customer

Qualifications

• Proof of identity and eligibility to work in the United States required.
• Minimum 18 years old.
• Video game knowledge preferred.
• At least 1 year of retail sales or guest service experience preferred.

Responsibilities

• Provide best-in-class guest service and assist guests with gaming needs.
• Promote store programs and loyalty benefits to guests.
• Process purchases and returns accurately via POS system.
• Maintain clean, organized store layout and stock levels.
• Support store management to meet sales and shrink goals.

Skills

Guest service

Communication

Teamwork

Bilingual (English/Spanish)

POS system proficiency

Education

High school diploma or equivalent

Tools

POS system

Job description

GameStop is seeking a Retail Keyholder to support store management and deliver outstanding guest service in a fast-paced retail setting. The role emphasizes product knowledge, promotions, and maintaining a clean, organized shopping environment.

Proactive teamwork and reliable hours are essential for success. Qualified candidates should have at least a high school diploma, strong communication skills, and a willingness to learn about the trade-in and reservation programs that drive customer