Store Operations Supervisor

Goodwill Industries of Lane & South Coast Counties & Alaska; Anchorage (AK); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill Industries of Lane & South Coast Counties & Alaska is seeking a Store Supervisor to help run daily operations, lead a team of associates, and ensure excellent customer service in our Anchorage store.

The role involves supervising cash handling, inventory controls, and scheduling, while maintaining safety and compliance with Goodwill policies. You will train staff, open and close the store, and support the Store Manager in achieving goals.

Qualifications

• High school diploma or GED required.
• Minimum one year of supervisory experience preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Assist Store Manager with store operations and supervise staff.
• Oversee cash handling and reconcile transactions daily.
• Ensure accurate reporting of sales and donated goods processing.
• Provide exceptional customer service and resolve complaints.
• Coordinate with production leads to maintain supplies.
• Plan work schedules and assign duties to employees.

Skills

Store supervision

Customer service

Leadership

Training staff

Scheduling

Cash handling

Safety compliance

Written & verbal communication

Teamwork

Problem solving

Education

High school diploma or GED

Tools

POS system

Job description

Goodwill Industries of Lane & South Coast Counties & Alaska is seeking a Store Supervisor to help run daily operations, lead a team of associates, and ensure excellent customer service in our Anchorage store.

The role involves supervising cash handling, inventory controls, and scheduling, while maintaining safety and compliance with Goodwill policies. You will train staff, open and close the store, and support the Store Manager in achieving goals.