Store Operations Leader

sdgoodwill; San Diego (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Goodwill in San Diego is seeking a Store Supervisor to support daily store operations and lead a team. The role includes opening/closing the store, overseeing production and retail tasks, and ensuring staff follow policies and procedures.

Ideal candidates will have at least one year of supervisory experience, strong customer service skills, and basic computer abilities (Word/Excel). This position offers opportunities to develop leadership capabilities within a mission-driven organization.

Qualifications

• Education: High School Graduate or GED preferred.
• Experience: One year of supervisory experience. Retail experience preferred.
• Computer Skills: Basic computer skills, Email, internet use, Microsoft Word and Excel.
• Certificates & Licenses: CA Driver's License preferred.
• Other Requirements: Ability to operate electronic cash register and understand stock, sales reports, cash handling.

Responsibilities

• Ensures excellent customer service is provided to customers and donors.
• Provides leadership, guidance, training and professional development to motivate staff, increase productivity, and achieve departmental goals.
• Engages the staff and creates a positive work environment where employment relationship matters are minimum.
• Assist in preparing performance evaluations, 5-minute goal setting conversations, and workschedules.
• Responsible for maintaining store/department in clean, safe and organized fashion with merchandise appropriately displayed.
• Documents and reports any concerns or issues in a prompt and timely manner to management.
• Performs other duties as assigned.
• Supports the implementation of organizational initiatives such as 4DX methodology.

Skills

Supervisory experience

Retail operations

Customer service

Leadership

Communication

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Email

Internet

Job description

Goodwill in San Diego is seeking a Store Supervisor to support daily store operations and lead a team. The role includes opening/closing the store, overseeing production and retail tasks, and ensuring staff follow policies and procedures.

Ideal candidates will have at least one year of supervisory experience, strong customer service skills, and basic computer abilities (Word/Excel). This position offers opportunities to develop leadership capabilities within a mission-driven organization.