Store Operations Lead: Donations & Sales

Goodwill Industries of Lane & South Coast Counties & Alaska; Eugene (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill Industries of Lane & South Coast Counties & Alaska is seeking an Assistant Store Manager to assist the Store Manager with daily store operations, donations handling, pricing, customer service, and staff supervision. You will help ensure safety, loss prevention, and budget adherence while maintaining a welcoming shopping environment.

You will oversee scheduling, training, performance evaluations, and coordination with departments to meet production and sales goals, audits, and policy

Qualifications

• Minimum of three years’ work experience in a managerial role in a retail environment.
• Must have a current valid Oregon Driver License and insurable driving record.
• Must obtain and maintain a CPR/First Aid card.

Responsibilities

• Oversee the proper handling and processing of incoming and outgoing donations: on-site donations, merchandise, processing goods, salvage goods, and waste.
• Maximize used goods processing through proper application of company techniques including sorting, preparing and pricing items for sale.
• Meet or exceed production goals on a consistent basis.
• Maximize sales performance through proper rotation, display, signage and kaizen efficiencies.
• Execute proper pricing as seen in price and tag guidelines.
• Order merchandise and ensure adequate processing quantities to replenish merchandise on hand.
• Ensure quality customer service is presented and provided by employees in a timely and courteous manner to all shoppers, donors, and other employees.
• Respond effectively to customer complaints or inquiries.
• Maintain store appearance, cleanliness, and shopping environment including floors, restrooms, lighting, and displays.
• Maintain safety procedures and train employees to perform duties safely; conduct safety meetings as required.

Education

High school diploma or GED

Job description

Goodwill Industries of Lane & South Coast Counties & Alaska is seeking an Assistant Store Manager to assist the Store Manager with daily store operations, donations handling, pricing, customer service, and staff supervision. You will help ensure safety, loss prevention, and budget adherence while maintaining a welcoming shopping environment.

You will oversee scheduling, training, performance evaluations, and coordination with departments to meet production and sales goals, audits, and policy