Store Operations Specialist — Cash & Paperwork

CarMax Business Services; North Carolina; On-site; USD 22,041 - 31,684; Full time

Job summary

CarMax in Florida is seeking a Business Operations Associate to support store operations, handle paperwork, and cash management with a customer-focused approach.

You will process audits, assist multiple departments, and ensure accurate documentation while maintaining compliance and strong teamwork in a fast-paced environment. The hourly role offers competitive pay and opportunities for growth within CarMax.

Qualifications

• Ability to read, interpret, and record data accurately for compliance.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems.
• Effective verbal and written communication with customers and teams.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Data entry

Organizational skills

Microsoft Office

Communication skills

Physical stamina

Flexible scheduling

Job description

CarMax in Florida is seeking a Business Operations Associate to support store operations, handle paperwork, and cash management with a customer-focused approach.

You will process audits, assist multiple departments, and ensure accurate documentation while maintaining compliance and strong teamwork in a fast-paced environment. The hourly role offers competitive pay and opportunities for growth within CarMax.