Operations Specialist: Customer Service & Paperwork

CarMax; Tampa (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

CarMax Business Services is seeking a Business Operations Associate in Tampa, Florida. You will ensure the smooth processing of sales and appraisals while providing exceptional customer service and maintaining organizational effectiveness.

This role is essential for handling cash management, auditing paperwork, and training new team members. Candidates should possess strong organizational skills, proficient in Microsoft Office, and the ability to work in a fast-paced environment.

Qualifications

• Ability to read, interpret, and record data accurately.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Effective verbal and written communication skills.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales.
• Manage auction and appraisal transactions.
• Handle cash management tasks and maintain security protocols.
• Train and mentor new associates.
• Perform clerical duties such as filing and data entry.

Skills

Customer service

Organizational skills

Attention to detail

Microsoft Office proficiency

Job description

CarMax Business Services is seeking a Business Operations Associate in Tampa, Florida. You will ensure the smooth processing of sales and appraisals while providing exceptional customer service and maintaining organizational effectiveness.

This role is essential for handling cash management, auditing paperwork, and training new team members. Candidates should possess strong organizational skills, proficient in Microsoft Office, and the ability to work in a fast-paced environment.