Retail Operations & Cash Management Specialist

CarMax Business Services; Savannah (GA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday pay

Job summary

CarMax is seeking a Business Operations Associate to support store operations, handling sales paperwork, appraisals, and audits with accuracy and a customer-focused approach.

You will manage cash handling, deposits, and documentation across departments while upholding CarMax’s standards of integrity and transparency. The role emphasizes teamwork, efficiency, and clear communication in a fast-paced environment.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in data entry systems with intermediate PC skills.
• Effective verbal and written communication for customer and team interactions.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Customer service

Attention to detail

Data entry

Organizational skills

Verbal and written communication

Cash handling

Flexibility with schedule

Tools

Microsoft Office

Job description

CarMax is seeking a Business Operations Associate to support store operations, handling sales paperwork, appraisals, and audits with accuracy and a customer-focused approach.

You will manage cash handling, deposits, and documentation across departments while upholding CarMax’s standards of integrity and transparency. The role emphasizes teamwork, efficiency, and clear communication in a fast-paced environment.