Business Operations Specialist – Cash & Paperwork

CarMax; California; On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Sick time as per state law

Vacation time

Floating Holiday Time

Job summary

CarMax Palmdale is seeking a highly organized Business Operations Associate to support store operations, handle sales, auctions, and appraisals, and ensure accurate paperwork. You will greet customers, guide them through processes, and collaborate across departments.

The role emphasizes cash handling, data entry, and compliance with EH&S. Candidates should be detail-oriented, capable of multitasking in a fast-paced environment, and committed to CarMax's standards.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

Customer service

Data entry

Attention to detail

Cash handling

Multitasking

Verbal & written communication

Microsoft Office

Tools

Microsoft Office

Job description

CarMax Palmdale is seeking a highly organized Business Operations Associate to support store operations, handle sales, auctions, and appraisals, and ensure accurate paperwork. You will greet customers, guide them through processes, and collaborate across departments.

The role emphasizes cash handling, data entry, and compliance with EH&S. Candidates should be detail-oriented, capable of multitasking in a fast-paced environment, and committed to CarMax's standards.