Store Operations & Cash Handling Specialist

CarMax; Orlando (FL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Holiday pay

401(k) plan

Job summary

CarMax in Orlando, FL is hiring a Business Operations Associate to be the backbone of store operations, processing sales, auctions, and appraisals with accuracy and integrity. You will greet customers, handle paperwork, and ensure smooth transactions in a fast-paced team environment.

This role requires strong organizational skills, attention to detail, and proficiency with Microsoft Office. You will manage cash, train new associates, and support multiple departments while maintaining compliance

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems.
• Effective verbal and written communication with customers and teams.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Attention to detail

Organizational skills

Customer service

Data entry

MS Office

Communication

Tools

Microsoft Office

Job description

CarMax in Orlando, FL is hiring a Business Operations Associate to be the backbone of store operations, processing sales, auctions, and appraisals with accuracy and integrity. You will greet customers, handle paperwork, and ensure smooth transactions in a fast-paced team environment.

This role requires strong organizational skills, attention to detail, and proficiency with Microsoft Office. You will manage cash, train new associates, and support multiple departments while maintaining compliance