Store Operations Manager - Daytime Hours + Growth & Benefits

CubeSmart; Aurora (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Work/Life balance

401(k) match

Health Savings Account

Job summary

CubeSmart Self-Storage is seeking a Store Operations Manager in Aurora to lead customer service, leasing, and day‑to‑day property operations. You will drive sales, manage the leasing process, process payments via POS, and supervise maintenance tasks to ensure a clean, safe facility.

Ideal candidates are customer-focused, organized, and able to work Saturdays. Experience with MS Office and a POS system is preferred, with a valid driver’s license and reliable vehicle required.

Qualifications

• Positive and outgoing personality with a passion for helping people.
• Experience delivering high quality customer service to a diverse customer market.
• A self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• You must have the ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
• While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
• Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.

Responsibilities

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform daily operational tasks including lock checks and showing units to customers.
• Renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments via POS, completing daily deposits, and calling customers about late payments.
• Managing invoice reviews and approvals within the database.
• Processing invoices, generating reports and overseeing auctions.
• Overseeing the store’s expense budget and maintaining store supplies and retail inventory.
• Daily property walks, cleaning units and grounds, opening/closing storage doors (up to 50 lbs).
• Maintaining the facility to meet company guidelines (restrooms, landscaping, parking, tidy storage areas).

Skills

Customer service

Operations

MS Office

Saturday availability

Driver's license

Work authorization

Tools

POS system

Job description

CubeSmart Self-Storage is seeking a Store Operations Manager in Aurora to lead customer service, leasing, and day‑to‑day property operations. You will drive sales, manage the leasing process, process payments via POS, and supervise maintenance tasks to ensure a clean, safe facility.

Ideal candidates are customer-focused, organized, and able to work Saturdays. Experience with MS Office and a POS system is preferred, with a valid driver’s license and reliable vehicle required.