Store Operations Leader: Sales & Customer Experience

Designer Brands; Bloomington (IN); On-site; USD 42,000 - 58,000; Full time

Job summary

Designer Brands in Bloomington, IN seeks an Associate Store Manager to support the Store Manager in daily store operations, including sales floor execution, customer experience, and visual merchandising to uphold brand standards.

You will recruit, train, coach, and schedule team members, manage opening/closing, monitor inventory, assist with loss prevention, and analyze sales performance to drive results in a fast-paced, inclusive environment.

Qualifications

• Experience in retail store operations and day-to-day management.
• Leadership, coaching, and performance feedback to develop team members.
• Customer service and relationship-building to deliver engaging shopping experiences.
• Ability to interpret sales reports, KPIs, and payroll/scheduling decisions.

Responsibilities

• Support Store Manager in daily store operations and drive brand standards.
• Lead sales floor execution and customer experience, including visual merchandising.
• Recruit, train, coach, and schedule store team members; promote an inclusive, performance-driven culture.
• Assist with opening/closing procedures and inventory monitoring; support loss prevention.

Skills

Store operations

Team leadership

Customer service

Sales analysis

Payroll & scheduling

Communication (verbal/written)

POS systems

Adaptability

Education

High school diploma or equivalent

Post-secondary education in business/merchandising

Tools

POS systems

Job description

Designer Brands in Bloomington, IN seeks an Associate Store Manager to support the Store Manager in daily store operations, including sales floor execution, customer experience, and visual merchandising to uphold brand standards.

You will recruit, train, coach, and schedule team members, manage opening/closing, monitor inventory, assist with loss prevention, and analyze sales performance to drive results in a fast-paced, inclusive environment.