Store Experience Leader & Operations Partner

Designer Brands; Plainfield (IN); On-site; USD 2,066,400 - 3,030,720; Full time

Job summary

Designer Brands in Plainfield, IN is seeking a store leadership role to drive customer service, merchandising, and omni-channel activities. You will partner with the management team to execute priorities and support inventory-related actions to maximize sales and results.

The position emphasizes coaching, maintaining store standards, and executing tasks from open/close to daily operations to ensure a positive customer experience.

Qualifications

• Minimum 2 years of management experience.
• Must be able to work nights, weekends, and holidays.
• Proven ability to lead a team and meet store KPIs.
• Strong customer service and communication skills.

Responsibilities

• Elevate in-store experience by leading by example and coaching associates.
• Maintain store standards and complete open/close tasks.
• Communicate daily/weekly/monthly action plans to achieve goals.

Skills

Customer service

Communication

Team collaboration

Time management

Flexibility

Tech proficiency

Education

High school diploma or equivalent

Some college preferred

Tools

POS systems

Register

iPhone

Calculator

Job description

Designer Brands in Plainfield, IN is seeking a store leadership role to drive customer service, merchandising, and omni-channel activities. You will partner with the management team to execute priorities and support inventory-related actions to maximize sales and results.

The position emphasizes coaching, maintaining store standards, and executing tasks from open/close to daily operations to ensure a positive customer experience.