Store Operations Leader | Flexible Hours & Growth

Burlington Stores, Inc.; Happy Valley (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life & Disability Insurance

401(k) Plan

Paid Time Off

Associate Discount

Job summary

Burlington Stores, Inc. is seeking an Operations Service Manager in Oregon to lead store operations, coach a team of Cashiers and Supervisors, and drive excellent customer service and operational efficiency.

You will model Burlington's core values, develop strong teams, and partner to achieve sales and service goals. You will guide staffing, scheduling, and training while overseeing receiving and inventory accuracy, with a focus on professionalism and results in a fast-paced off-price retail

Qualifications

• 3+ years of Retail Management or Store Operations experience in a large multi-unit retail setting.
• Must be able to work a flexible schedule including early mornings, nights, weekends and holidays.
• Experience lifting up to 40 lbs and using scheduling/reporting software.

Responsibilities

• Lead the Customer Service and Cashier teams, driving compliance to company policies, asset protection and sales records.
• Guide Customer Service Supervisors to ensure smooth customer flow at registers.
• Manage overall execution of operations and receiving SOPs.
• Oversee the receiving process including transfers, debits, damages, and chargebacks with Receiving Supervisor to maintain inventory accuracy.
• Act as Manager on Duty (MOD) to lead by example for customers and associates.
• Support Store Manager with staffing, sourcing, interviewing, training and succession planning.
• Assist in other store operations areas as needed and communicate with District/RegionalManagement.

Skills

Retail Management

Team Leadership

Customer Service

Scheduling & Reporting

Flexibility

Tools

Scheduling software

Job description

Burlington Stores, Inc. is seeking an Operations Service Manager in Oregon to lead store operations, coach a team of Cashiers and Supervisors, and drive excellent customer service and operational efficiency.

You will model Burlington's core values, develop strong teams, and partner to achieve sales and service goals. You will guide staffing, scheduling, and training while overseeing receiving and inventory accuracy, with a focus on professionalism and results in a fast-paced off-price retail