Store Operations Leader – Customer Experience & Inventory

Dsw-Shoe-Warehouse,-Inc.; Cobbs Corner (NJ); On-site; USD 25,000 - 40,000; Full time

Job summary

DSW Shoe Warehouse, Inc. in Cobbs Corner, NJ is seeking a store leadership professional to drive customer experience, merchandising and inventory to support sales goals and KPI achievement.

You will partner with the Store Manager to execute daily priorities, protect assets, and uphold company standards while delivering a welcoming in-store experience. Responsibilities include coaching associates, monitoring performance, scheduling, payroll support, and ensuring a safe environment.

Qualifications

• Minimum 2 years management experience.
• Minimum high school graduate or equivalent.
• Some college preferred.

Responsibilities

• Be empowered to meet the customer where they are and personalize their experience.
• Be committed to the customer having a consistent positive experience.
• Bring the power of shoes to life by leveraging in-store and digital services.
• Be responsible to pause and put the customer first.
• Bring fun and energy to everything you do.
• Be proactive in supervising store operations and ensuring policy adherence.
• Lead teamwork through coaching and recruiting responsibilities.
• Support store manager with scheduling and payroll tasks.

Skills

Customer experience

Team leadership

Communication (verbal)

Communication (written)

Schedule management

Safety awareness

Asset protection

Tech usage (POS)

Movement flexibility

Lifting up to 50 lbs

Stoop/kneel/crouch

Education

High School diploma or equivalent

Some college preferred

Job description

DSW Shoe Warehouse, Inc. in Cobbs Corner, NJ is seeking a store leadership professional to drive customer experience, merchandising and inventory to support sales goals and KPI achievement.

You will partner with the Store Manager to execute daily priorities, protect assets, and uphold company standards while delivering a welcoming in-store experience. Responsibilities include coaching associates, monitoring performance, scheduling, payroll support, and ensuring a safe environment.