Associate Store Manager: Customer Experience & Operations

Dsw-Shoe-Warehouse,-Inc.; Waco (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

DSW Shoe Warehouse, Inc. seeks an experienced store professional to lead daily operations and ensure a superior customer experience. You will drive sales through effective merchandising, omni-channel activities, and strict policy adherence.

You will manage a team, monitor KPIs, and coordinate labor, scheduling, and payroll while maintaining store safety and asset protection standards.

Qualifications

• Minimum 2 years management experience.
• High school diploma or equivalent.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Deliver excellent customer service and uphold store standards.
• Lead the store team to meet KPIs and sales goals.
• Coordinate merchandise placement, omni-channel activities, and inventory.
• Ensure safety, equipment maintenance, and policy compliance.
• Assist with scheduling, payroll, and associate relations tasks.

Skills

Customer service

Team leadership

Communication

Time management

Availability nights/weekends/holidays

Technology proficient

Mobility/physical stamina

Lifting 50 lbs

Stoop/kneel/crouch

Education

High school diploma or equivalent

Some college preferred

Tools

POS system

iPhone

Calculator

Job description

DSW Shoe Warehouse, Inc. seeks an experienced store professional to lead daily operations and ensure a superior customer experience. You will drive sales through effective merchandising, omni-channel activities, and strict policy adherence.

You will manage a team, monitor KPIs, and coordinate labor, scheduling, and payroll while maintaining store safety and asset protection standards.