Store Operations & Customer Experience Leader

designerbrands; Louisiana (MO); On-site; USD 42,000 - 63,000; Full time

Job summary

DSW is seeking a Store Leader to support store operations alongside management, focusing on customer experience, merchandising, omni activities and inventory control. You will partner with the management team to execute daily priorities and assist in merchandise placement and store recovery.

You will help ensure policy compliance, training, scheduling and open/close tasks while maintaining a safe, energetic shopping environment.

Qualifications

• Minimum 2 years management experience.
• High school diploma or equivalent required; some college preferred.
• Strong customer service and team leadership abilities.

Responsibilities

• Respond to customer and associate requests with urgency.
• Maintain store standards and daily open/close tasks.
• Review action plans to ensure tasks are completed daily/weekly/monthly.
• Drive sales using inventory reports and merchandising presentations.
• Support Store Manager with staffing, scheduling, and training.

Skills

Customer service

Team leadership

Communication

Scheduling

Urgency & responsiveness

Education

High school diploma or equivalent

Some college preferred

Job description

DSW is seeking a Store Leader to support store operations alongside management, focusing on customer experience, merchandising, omni activities and inventory control. You will partner with the management team to execute daily priorities and assist in merchandise placement and store recovery.

You will help ensure policy compliance, training, scheduling and open/close tasks while maintaining a safe, energetic shopping environment.