Store Operations Leader — Bonus Eligible & Growth

Goodwill Industries of Monocacy Valley, Inc.; Hampstead (MD); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K traditional and Roth

Life insurance

Paid time off

Paid holidays

Job summary

Goodwill of Monocacy Valley, Inc. Hampstead store is seeking an Assistant Store Manager to lead daily sales floor operations, drive performance, and develop a high-performing team.

The role emphasizes customer service excellence, payroll and cost control, and ensuring store presentation aligns with the Goodwill brand. The position reports to store leadership and requires at least one year of retail management and strong English communication.

Qualifications

• One-year retail management experience is required.
• Proven customer service experience and ability to lead a team.
• Proficient in Microsoft Office Suite and basic store operations.

Responsibilities

• Develops and executes retail operations plan to achieve goals for income and production.
• Monitors product levels daily to hit sales targets and budget.
• Manages payroll and operating costs within budget.
• Ensures excellent customer service to donors and customers.
• Leads day-to-day sales floor operations and trains store staff.

Skills

Retail Management

Customer Service

Team Leadership

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Monocacy Valley, Inc. Hampstead store is seeking an Assistant Store Manager to lead daily sales floor operations, drive performance, and develop a high-performing team.

The role emphasizes customer service excellence, payroll and cost control, and ensuring store presentation aligns with the Goodwill brand. The position reports to store leadership and requires at least one year of retail management and strong English communication.