Store Operations Leader - Assistant Manager

Rack Room Shoes; Foley (AL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in Foley, AL is hiring an Assistant Manager to support the Store Manager in daily operations and policy compliance. You will lead and train staff, ensure a safe, customer-focused environment, and step in as acting manager when needed to meet sales and service goals.

The role emphasizes teamwork, operational excellence, visual merchandising, and accurate POS handling, with ongoing development of employees and adherence to corporate standards.

Qualifications

• An approved background check
• Effective verbal and written communication skills
• Managerial and organizational skills
• Strong interpersonal skills necessary for customer and employee interactions
• Strong visual merchandising skills
• Working knowledge of footwear, accessories and shoe care.
• Basic mathematical skills
• Knowledge of Corporate and Store Operations policies and procedures
• A complete understanding of the standards of Store Presentation and strong visual merchandising skills.

Responsibilities

• Primary responsibility is the safety and welfare of employees and customers.
• Create, establish and maintain an excellent customer shopping experience.
• Maintain and reinforce current service level standards.
• Provide service training and leadership to staff members.
• Manage customer issues with a sense of urgency and to the satisfaction of our customer.
• All POS terminal transactions in accordance with policy and procedure
• Sales, Discounts and Refunds
• Loyalty
• Open/Closing procedures
• Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving; Price Management (Price Changes, Markdowns etc.); Singles; Damaged Merchandise; Conducting a Physical Inventory
• Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement; Sales floor maintenance and housekeeping; Promotional event directions, materials and signage
• Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling; Payroll budget compliance; Time and Attendance
• Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools; Consistent reinforcement of operational standards
• Loss Prevention responsibilities to include adherence to all policies and procedures in regards tothe protection and control of all Company assets.
• Work towards a complete understanding of managing all day to day operations.

Skills

Verbal & written communication

Managerial skills

Organizational skills

Interpersonal skills

Visual merchandising

Footwear knowledge

Mathematical skills

Policies & procedures knowledge

Job description

Rack Room Shoes in Foley, AL is hiring an Assistant Manager to support the Store Manager in daily operations and policy compliance. You will lead and train staff, ensure a safe, customer-focused environment, and step in as acting manager when needed to meet sales and service goals.

The role emphasizes teamwork, operational excellence, visual merchandising, and accurate POS handling, with ongoing development of employees and adherence to corporate standards.