Store Operations Leader

Rack Room Shoes; Hoover (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

Rack Room Shoes in Hoover, AL seeks a Team Lead to supervise daily store operations, ensure policy adherence, and support the Store Manager and Assistant Manager. You will guide staff, drive sales, and maintain service standards.

This role may be full- or part-time and requires strong communication, organization, and the ability to lead in a fast-paced retail environment, with focus on safety, loss prevention, and customer satisfaction.

Qualifications

• An approved background check is required.
• Effective verbal communication skills.
• Strong written communication skills.
• Managerial and organizational abilities.

Responsibilities

• Supervise day-to-day store operations and ensure policy compliance.
• Provide leadership and training to staff under Store Manager guidance.
• Maintain excellent customer shopping experience and service levels.
• Handle POS transactions, sales, discounts, and refunds per policy.
• Oversee inventory control, pricing, and physical inventory procedures.
• Manage merchandising, visuals, and presentation per company standards.
• Monitor payroll, scheduling, and attendance to stay within budget.
• Lead loss prevention and safeguard store assets.
• Work towards efficient daily operations and positive customer outcomes.

Skills

Background check

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes in Hoover, AL seeks a Team Lead to supervise daily store operations, ensure policy adherence, and support the Store Manager and Assistant Manager. You will guide staff, drive sales, and maintain service standards.

This role may be full- or part-time and requires strong communication, organization, and the ability to lead in a fast-paced retail environment, with focus on safety, loss prevention, and customer satisfaction.