Store Operations Lead & Team Coach

Value Chain (Going Going Gone!); Fairview Heights (IL); On-site; USD 50,000 - 64,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Team Captain of Operations to lead store operations across on-field and off-field execution, delivering an athlete-ready experience.

You will coach a team in merchandising, pricing, signage, and inventory, while guiding scheduling, hiring, onboarding, and performance reviews to ensure accuracy, efficiency, and teamwork. The role emphasizes safety, loss prevention, and policy adherence.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred

Responsibilities

• Lead store operations across on-field and off-field to deliver an athlete-ready experience.
• Coach a team to execute merchandising, pricing, and signage on the sales floor.
• Manage inventory, fulfillment, and stockroom processes behind the scenes.
• Hire, onboard, and develop teammates; conduct performance reviews and coaching.

Skills

Retail experience

Customer-facing

Leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Team Captain of Operations to lead store operations across on-field and off-field execution, delivering an athlete-ready experience.

You will coach a team in merchandising, pricing, signage, and inventory, while guiding scheduling, hiring, onboarding, and performance reviews to ensure accuracy, efficiency, and teamwork. The role emphasizes safety, loss prevention, and policy adherence.