Store Operations Captain

DICK'S Sporting Goods, Inc.; Niles (IL); On-site; USD 50,000 - 64,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a Team Captain of Off Field Operations to lead inventory, fulfillment, and stockroom execution in our store. You will coach teammates, drive operational excellence, and ensure the store runs smoothly to keep athletes ready and engaged.

The role emphasizes leadership, scheduling, performance management, and maintaining safety and policies while delivering exceptional customer experiences in a fast-paced retail environment.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing accurate information about products and assortment.
• Uphold merchandising and presentation standards with floor sets, signage, price changes, inventory presentation, and replenishment.

Skills

Customer service

Leadership

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a Team Captain of Off Field Operations to lead inventory, fulfillment, and stockroom execution in our store. You will coach teammates, drive operational excellence, and ensure the store runs smoothly to keep athletes ready and engaged.

The role emphasizes leadership, scheduling, performance management, and maintaining safety and policies while delivering exceptional customer experiences in a fast-paced retail environment.