Store Operations Lead - Open/Close & Customer Experience

Walgreens; Town of Sidney (NY); On-site; USD 25,000 - 32,000; Part time

Job summary

Walgreens in New York is seeking a store associate to support opening/closing duties in the absence of management and to ensure the floor and stock room are ready for the business day. You will handle returns, refunds, and cash drops, while delivering a distinctive customer experience.

The role emphasizes engaging with customers, applying Walgreens service traits, and assisting with inventory, pricing, and basic store operations under supervision.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail experience

English proficiency

Education

PTCB certification or Pharmacy license

Tools

Cash handling systems

Point of Sale (POS) system

Job description

Walgreens in New York is seeking a store associate to support opening/closing duties in the absence of management and to ensure the floor and stock room are ready for the business day. You will handle returns, refunds, and cash drops, while delivering a distinctive customer experience.

The role emphasizes engaging with customers, applying Walgreens service traits, and assisting with inventory, pricing, and basic store operations under supervision.