Shift Lead: Customer Experience & Store Ops

Walgreens; West Sand Lake (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in New York seeks a Stores Associate to support opening and closing duties when management is not present, including system startups and cash handling. You will help ensure the floor and stock room are ready for business and assist with back-door deliveries.

Responsibilities include processing returns, refunds, and cash drops, providing change at registers, and modeling a distinctive, delightful customer experience for every guest.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Opens and closes the store in the absence of store management with required system startups and cash handling.
• Registers sales, records scanning errors, price verifications, and voids.
• Engages customers to provide assistance and delivers a distinctive customer experience.
• Assist with back-door deliveries, returns, refunds, and stock room readiness.
• Support inventory accuracy, pricing signage, and basic department upkeep.

Skills

Leadership experience

English proficiency

Flexible schedule

Education

PTCB/ExCPT certification or state pharmacy license

Job description

Walgreens in New York seeks a Stores Associate to support opening and closing duties when management is not present, including system startups and cash handling. You will help ensure the floor and stock room are ready for business and assist with back-door deliveries.

Responsibilities include processing returns, refunds, and cash drops, providing change at registers, and modeling a distinctive, delightful customer experience for every guest.