Store Operations Lead: Open/Close & Customer Experience

Walgreens; Blue Ridge (PA); Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

Walgreens Co. is seeking a store team member to help open and close the store in the manager's absence, handle daily cash tasks, and ensure the floor and stock room are ready for business.

You will interact with customers, resolve questions, and model Walgreens’ celebrated service standards. The role emphasizes delivering a delightful customer experience, assisting with vendor deliveries, maintaining accurate pricing and inventory, and supporting basic store operations and communications when

Formación

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilidades

• Opens and closes the store in the absence of store management, including required systems start-ups, cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services, resolving issues to ensure a positive experience.
• Models and shares customer service best practices with all team members to deliver a distinctive experience, including manners and Walgreens service traits.
• Holds store keys to open/close without management when needed, coaches team members, reviews order exceptions, assists in displays, maintains inventory accuracy, and supports pricing and regulatory compliance activities.

Conocimientos

Leadership experience

Fluent English

Descripción del empleo

Walgreens Co. is seeking a store team member to help open and close the store in the manager's absence, handle daily cash tasks, and ensure the floor and stock room are ready for business.

You will interact with customers, resolve questions, and model Walgreens’ celebrated service standards. The role emphasizes delivering a delightful customer experience, assisting with vendor deliveries, maintaining accurate pricing and inventory, and supporting basic store operations and communications when