Store Operations Lead - Open/Close & Customer Service

Walgreens Co.; Sioux Falls (SD); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a capable team member to help manage store operations in the absence of management, handling cash and ensuring the store is ready for the day. The role emphasizes delivering a distinguished customer experience and supporting inventory, pricing, and vendor coordination.

The ideal candidate will have leadership experience, strong English skills, and familiarity with store systems. The position may involve responsibilities across customer service, front-end operations, and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of store management, including cash handling and ensuring readiness for business day.
• Complete product returns, order voids, customer refunds, cash drops, and provide change to registers.
• Model and deliver a distinctive and delightful customer experience.
• Hold store keys to open/close without management when necessary.
• Assist with inventory, pricing changes, and backroom duties to support store operations.
• Assist with vendor deliveries and backdoor access as needed.
• Ensure proper signage and price accuracy across departments and products.
• Assist with bookkeeping tasks such as cash reports and ledgers.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Tools

Store systems

Job description

Walgreens Co. is seeking a capable team member to help manage store operations in the absence of management, handling cash and ensuring the store is ready for the day. The role emphasizes delivering a distinguished customer experience and supporting inventory, pricing, and vendor coordination.

The ideal candidate will have leadership experience, strong English skills, and familiarity with store systems. The position may involve responsibilities across customer service, front-end operations, and