Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Burnsville (MN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a team member to open and close the store in the absence of management, perform cash handling and pricing duties, and ensure the floor and stock room are prepared for business.

The role includes assisting with vendor deliveries and maintaining inventory accuracy. The position emphasizes delivering a distinctive customer experience, greeting customers, and resolving questions to ensure satisfaction.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Handle product returns, refunds, cash drops, and provide change to registers.
• Engage customers and deliver a distinctive customer experience.
• Assist with vendor deliveries and backdoor access as needed.
• Maintain accurate inventory, pricing, and signage; supervise stockroom and displays.

Skills

Leadership

English fluency

Education

PTCB certification or Pharmacy license

Tools

POS systems

Job description

Walgreens Co. is seeking a team member to open and close the store in the absence of management, perform cash handling and pricing duties, and ensure the floor and stock room are prepared for business.

The role includes assisting with vendor deliveries and maintaining inventory accuracy. The position emphasizes delivering a distinctive customer experience, greeting customers, and resolving questions to ensure satisfaction.