Shift Lead: Customer Experience & Store Ops

Walgreens; Ashland (WI); On-site; USD 36,000 - 47,000; Part time

Job summary

Walgreens is seeking a team member to open and close the store in the absence of management, handle cash, returns, and price changes, and ensure the floor and stockroom are ready for business. The role focuses on delivering a distinctive customer experience and supporting daily operations.

You will engage customers, assist with products, and model best practices in service while coordinating with management and other team members to maintain store standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and ensures daily readiness for business.
• Handles cash, refunds, and returns, and assists with vendor deliveries and price changes.
• Delivers a distinctive and delightful customer experience and assists customers with products and services.
• Maintains inventory accuracy, pricing signage, and cleanliness across the store.
• Supports training, communications, and coordination between management and team members.

Skills

Leadership experience

Customer service

English fluency

Cash handling

Job description

Walgreens is seeking a team member to open and close the store in the absence of management, handle cash, returns, and price changes, and ensure the floor and stockroom are ready for business. The role focuses on delivering a distinctive customer experience and supporting daily operations.

You will engage customers, assist with products, and model best practices in service while coordinating with management and other team members to maintain store standards.