Store Operations Lead - Inventory & Service Excellence

Living-Spaces; Los Angeles (CA); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with Company match

Vacation

Paid Sick Leave

Flex or Health Spending Account

Employee Assistance Program

Holiday pay

Life insurance

Job summary

Living Spaces in Los Angeles seeks a Store Operations Lead to ensure consistent execution of store operations, inventory accuracy, and adherence to standards. The role emphasizes standardized work across warehouse coordination, pricing, and reporting to support brand standards and sales performance.

The position requires strong problem-solving, de-escalation skills, and the ability to act as Manager on Duty when needed, handling discounts and system overrides while maintaining customer

Qualifications

• High School Diploma or GED equivalent required.
• Minimum 3 years of retail experience in a direct customer interactive environment.
• Experience with Microsoft Office; Tableau preferred.

Responsibilities

• Execute and validate daily store operations Standard Work to ensure compliance with company policies, operational standards, and customer service expectations.
• Process and manage cash handling, complex transactions, and post‑sale order activities; act as Manager on Duty when assigned.
• Reinforce standardized operational processes and SOP compliance through daily execution; communicate observations to store leadership.
• Resolve customer concerns using problem-solving and de-escalation techniques to maintain satisfaction and loyalty.
• Maintain accurate inventory through receiving, storage, cycle counts, and transfers; fulfill customer orders including pick-up and delivery.
• Collaborate with merchandising on floor resets, product placement, and visual standards to uphold brand consistency.
• Verify pricing and signage by audits; correct discrepancies promptly.
• Perform daily operational reporting across operations, warehouse, and labeling to identify errors and support corrective action.
• Provide sales floor support during high-traffic periods to maintain service standards.

Job description

Living Spaces in Los Angeles seeks a Store Operations Lead to ensure consistent execution of store operations, inventory accuracy, and adherence to standards. The role emphasizes standardized work across warehouse coordination, pricing, and reporting to support brand standards and sales performance.

The position requires strong problem-solving, de-escalation skills, and the ability to act as Manager on Duty when needed, handling discounts and system overrides while maintaining customer