Store Operations Lead: Inventory & Pricing Excellence

Living-Spaces; Conroe (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Vacation

Paid sick leave

Holiday pay

Life insurance

Job summary

Living Spaces is seeking a Store Operations Lead in Texas to ensure consistent execution of store processes, inventory integrity, and service excellence. This role acts as a hands-on operator responsible for Standard Work, price accuracy, and reporting across stock and sales activities.

You will handle daily transactions as Mall on Duty when needed, support floor merchandising, and assist with order fulfillment, pick-up, and delivery activities to ensure timely, accurate service for customers.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years of retail experience in a direct customer interactive environment.
• Experience with cash handling and POS systems preferred.

Responsibilities

• Execute and validate daily store operations Standard Work to ensure compliance with company policies, operational standards, and customer service expectations.
• Process and manage cash handling, complex transactions, and post‑sale order activities with accuracy and integrity; serve as Manager on Duty when assigned, handling discounts, escalations, and system overrides in accordance with policy.
• Reinforce standardized operational processes and SOP compliance through consistent daily execution; communicate execution-related observations to store leadership to support service and operational consistency.
• Resolve customer concerns using effective problem-solving and de-escalation techniques to maintain satisfaction and loyalty.
• Maintain accurate inventory by performing receiving, storage, cycle counts, and product transfers; execute customer order fulfillment activities, including pick-up and delivery processes, to ensure accuracy and timeliness.
• Collaborate with merchandising teams on floor resets, product placement, and visual standards to uphold brand consistency.
• Verify accurate product pricing and point-of-purchase signage by conducting audits to confirm pricing accuracy, signage placement, and inventory integrity; correct discrepancies promptly.
• Perform daily operational reporting across operations, warehouse, and labeling functions to identify errors, track performance, and support corrective action through execution validation, efficiency, and compliance.
• Provide sales floor support during high-traffic periods to maintain service standards and support customer experience execution.

Skills

Customer service

Problem solving

Cash handling

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Tableau

Job description

Living Spaces is seeking a Store Operations Lead in Texas to ensure consistent execution of store processes, inventory integrity, and service excellence. This role acts as a hands-on operator responsible for Standard Work, price accuracy, and reporting across stock and sales activities.

You will handle daily transactions as Mall on Duty when needed, support floor merchandising, and assist with order fulfillment, pick-up, and delivery activities to ensure timely, accurate service for customers.