Store Operations Lead: Guest Experience & Merchandising

The Buckle, Inc.; Smithfield (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance

401(k) Retirement Plan

Teammate Discount

Paid Time Off

Performance Bonuses

Job summary

The Buckle, Inc. is opening a new store in Smithfield, NC, and seeks an Operations Manager to lead daily operations, support training, and ensure an outstanding guest experience.

Responsibilities include managing promotions, inventory, POS usage, and store policy compliance while maintaining a safe, organized, and welcoming environment. You will supervise team performance, coordinate with store leadership, and contribute to achieving sales and customer satisfaction goals.

Qualifications

• High school diploma or GED required.
• Retail/Store leadership experience preferred.
• Excellent communication and guest service skills.

Responsibilities

• Oversee daily store operations and ensure a high level of guest service.
• Lead onboarding and hiring activities, including coordinating interviews.
• Manage promotions, signage, inventory, and loss prevention procedures.

Skills

Leadership

Customer service

Communication

Education

High school diploma or GED

Tools

POS software

Job description

The Buckle, Inc. is opening a new store in Smithfield, NC, and seeks an Operations Manager to lead daily operations, support training, and ensure an outstanding guest experience.

Responsibilities include managing promotions, inventory, POS usage, and store policy compliance while maintaining a safe, organized, and welcoming environment. You will supervise team performance, coordinate with store leadership, and contribute to achieving sales and customer satisfaction goals.