Store Floor Leader & Guest Experience Coach

The Buckle, Inc.; Smithfield (NC); On-site; USD 17,908 - 26,174; Full time

Benefits offered by this job

Insurance

Spending and Savings Accounts

Paid Time Off

401(k) Retirement Plan

Teammate Discount

Performance Bonuses

Leave Options

Employee Assistance Program

Job summary

The Buckle, Inc. in Smithfield, NC is expanding and hiring multiple leadership roles, including Leader in Training (LIT) and Floor Leader, to deliver a high-energy guest experience and support store operations, merchandising, and team development.

Interviews are underway for a brand-new store opening at Carolina Premium Outlets this fall. You will work closely with the Store Manager and Leadership Team to drive sales, train teammates, and uphold Buckle’s service standards while creating a

Qualifications

• Greet Guests and provide legendary service.
• Assist guests with product selection and recommendations.
• Maintain store appearance and merchandising standards.
• Assist with sales goals and guest experience metrics.
• Support leadership and teammate development.

Responsibilities

• Greet guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding store and merchandise.
• Recommend and locate merchandise based on guest needs.
• Maintain knowledge of promotions, payments, exchanges, and security practices.
• Lead by example to uphold Buckle’s standards and deliver strong guest experiences.

Skills

Customer service

Sales skills

Leadership

Merchandising

Retail operations

Education

High school diploma or GED

Tools

POS system

Job description

The Buckle, Inc. in Smithfield, NC is expanding and hiring multiple leadership roles, including Leader in Training (LIT) and Floor Leader, to deliver a high-energy guest experience and support store operations, merchandising, and team development.

Interviews are underway for a brand-new store opening at Carolina Premium Outlets this fall. You will work closely with the Store Manager and Leadership Team to drive sales, train teammates, and uphold Buckle’s service standards while creating a