Store Operations Lead — Elevate the Athlete Experience

DICK'S Sporting Goods, Inc.; Kansas City (MO); On-site; USD 60,000 - 84,000; Full time

Benefits offered by this job

Benefits

Job summary

DICK’S Sporting Goods is seeking an Assistant Store Manager of Operations to lead store execution in a fast-paced retail environment, focusing on efficiency, accuracy, and delivering an exceptional athlete experience. You will coach and develop teammates, optimize processes, and ensure the store runs smoothly across front and back-of-house operations.

You’ll partner with the Store Manager on staffing, scheduling, payroll, and adherence to safety and policies while driving customer loyalty

Qualifications

• High School Diploma or Equivalent
• 1-3 years experience
• 1-3 of retail management experience (or customer-focused experience)

Responsibilities

• Collaborates with the Store Manager to develop and execute full-year business growth plans, including forecasting and planning 90+ days out.
• Ensures operational strategies support long-term success and identifies opportunities in the store (e.g., BOPIS, ship-from-store).
• Directly manages a team of Captains (Supervisors) and indirectly guides the broader store team through coaching.
• Accounts for performance management, including development, annual reviews, and promotional recommendations for Captain (Supervisor) team.

Skills

Retail management experience

Customer-focused

Team leadership

Job description

DICK’S Sporting Goods is seeking an Assistant Store Manager of Operations to lead store execution in a fast-paced retail environment, focusing on efficiency, accuracy, and delivering an exceptional athlete experience. You will coach and develop teammates, optimize processes, and ensure the store runs smoothly across front and back-of-house operations.

You’ll partner with the Store Manager on staffing, scheduling, payroll, and adherence to safety and policies while driving customer loyalty