Store Operations Lead - Customer Experience & Training

Petroleum Marketing Group, Inc.; Fayetteville (NC); On-site; USD 34,000 - 52,000; Full time

Job summary

Petroleum Marketing Group, Inc. is seeking a store manager to oversee daily operations at our Fayetteville area location. You will direct staff, manage inventory, ensure exceptional customer service, and maintain safety and security standards.

Qualifications include a high school diploma or GED, experience in retail or service, reliable transportation, and strong cash handling and computer skills. You will handle deposits, perform loss prevention tasks, and train team members to PMG standards.

Qualifications

• High school diploma or GED, or higher education.
• Experience in retail, restaurant, hospitality, or customer service.
• Strong math, cash handling, and computer skills.
• Reliable transportation and schedule flexibility.
• Excellent customer service and communication abilities.

Responsibilities

• Greet customers and provide exceptional service.
• Operate cash register and handle cash according to standards.
• Train and coach staff; ensure accountability.
• Perform daily store tasks with speed and accuracy.
• Maintain safety, cleanliness, inventory, and signage.
• Assist with stocking, ordering, and vendor procedures.
• Report incidents to management and monitor security.

Skills

Basic math

Cash handling

Computer skills

Customer service

Schedule flexibility

Communication skills

Education

High school diploma

Tools

POS systems

Job description

Petroleum Marketing Group, Inc. is seeking a store manager to oversee daily operations at our Fayetteville area location. You will direct staff, manage inventory, ensure exceptional customer service, and maintain safety and security standards.

Qualifications include a high school diploma or GED, experience in retail or service, reliable transportation, and strong cash handling and computer skills. You will handle deposits, perform loss prevention tasks, and train team members to PMG standards.