Store Operations Lead | Customer Experience & Team Coach

PMG Carolinas LLC; Fayetteville (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

PMG Carolinas LLC is seeking an experienced Store Manager to oversee all aspects of daily store operations in Fayetteville, NC. You will lead staff, manage inventory and cash controls, and ensure exceptional customer service and safety standards.

Responsibilities include coaching employees, training new team members, and maintaining accurate records while driving efficiency and a positive shopping experience for customers. Training will be provided on duties and responsibilities.

Qualifications

• Basic math, cash-handling, and computer skills.
• Previous restaurant, retail, hospitality, or customer-service experience.
• Reliable transportation.
• Schedule flexibility.
• Strong customer service and communication skills.

Responsibilities

• Greet customers and provide an exceptional experience on an ongoing basis.
• Operate cash register and manage cash handling, records, and paperwork.
• Train, coach, and hold employees accountable.
• Execute daily store tasks with speed, accuracy, and efficiency.
• Maintain safety and security standards and assist in emergencies.
• Supervise store maintenance including cleanliness and inventory control.

Skills

Basic math

Cash-handling

Computer skills

Customer-service experience

Schedule flexibility

Communication skills

Education

High school diploma or GED

Job description

PMG Carolinas LLC is seeking an experienced Store Manager to oversee all aspects of daily store operations in Fayetteville, NC. You will lead staff, manage inventory and cash controls, and ensure exceptional customer service and safety standards.

Responsibilities include coaching employees, training new team members, and maintaining accurate records while driving efficiency and a positive shopping experience for customers. Training will be provided on duties and responsibilities.