Store Operations Lead - Customer Experience and Training

Petroleum Marketing Group; Fayetteville, Northern (NC, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Petroleum Marketing Group seeks a Store Manager to oversee day-to-day store operations, staff leadership, and customer service excellence at our Fayetteville location. You will manage inventory, cash controls, and safety protocols while ensuring high standards of service and efficiency.

The role requires basic math, cash handling, and strong communication skills, along with a GED or higher. Training will be provided to support success in this leadership position.

Qualifications

• Basic math, cash-handling, and computer skills.
• Experience in restaurant, retail, hospitality, or customer service.
• Reliable transportation and flexible schedule.
• Strong customer service and communication abilities.

Responsibilities

• Greet customers and provide an exceptional experience.
• Operate cash register with accuracy and proper paperwork.
• Train, coach, and hold employees accountable.
• Perform daily store tasks with speed and efficiency.
• Manage store operations including cleanliness and inventory.
• Supervise parking lots, pumps, and general equipment maintenance.
• Ensure safety and security procedures are followed.
• Communicate daily issues to Management.

Skills

Basic math

Cash-handling

Computer skills

Customer-service experience

Reliable transportation

Schedule flexibility

Strong communication skills

Education

High school diploma or GED, or college degree

Job description

Petroleum Marketing Group seeks a Store Manager to oversee day-to-day store operations, staff leadership, and customer service excellence at our Fayetteville location. You will manage inventory, cash controls, and safety protocols while ensuring high standards of service and efficiency.

The role requires basic math, cash handling, and strong communication skills, along with a GED or higher. Training will be provided to support success in this leadership position.