Store Operations Lead: Customer Experience & Team Coach (Flexible Hours)

Petroleum Marketing Group, Inc.; Fayetteville (NC); On-site; USD 34,000 - 48,000; Full time

Job summary

Petroleum Marketing Group, Inc. in Fayetteville, NC is seeking a proactive Store Manager to lead daily operations of a convenience store.

You will supervise staff, manage inventory, ensure safety and excellent customer service, and handle cash controls in a fast-paced environment. Responsibilities include greeting customers, operating the register, training employees, maintaining cleanliness, and reporting to management on issues.

Qualifications

• Basic math, cash-handling, and computer skills required.
• Experience in customer-service or retail preferred.
• Reliable transportation and schedule flexibility.

Responsibilities

• Greet customers and provide an exceptional experience on an ongoing basis
• Operate cash register, according to PMG standards, surrounding cash handling, record keeping, and paperwork
• Ability to train, coach, and hold employees accountable
• Execute daily store tasks with speed, accuracy, and efficiency
• Reports to the store in emergency situations: Break-in, robbery, alarm setting, failure of staff to lock up and set alarm, etc.
• Remain drug free and submit to random drug screens
• Conduct or delegate cigarette inventory counts, trend sheets, and any other reports prescribed by upper management
• Follow and adhere to all policies regarding vendor check in procedures, inventory reporting procedures and employee handbook procedures
• Communication of daily issues/challenges with Management
• Ensure PMG policies and procedures surrounding Safety and Operational Excellence are executed
• Perform work with Integrity, Honesty, and Respect
• Support Management with other assigned tasks
• Maintenance of business records and inputs all sales data into the computer system provided
• Manages the operations of the store including but not limited to:
• Cleanliness, customer service, inventory rotation, adequate stocking, ordering, and any other direct request from management
• Assists cashiers in sales transactions and operates a shift to include stocking, cash register, cleaning and any other duties prescribed to the cashiers
• Supervise the maintenance of the parking lot, gasoline pumps, trashcans, lighting and general machinery necessary to operate a convenience store
• Training will be provided on your duties and responsibilities*

Education

High school diploma or GED

Job description

Petroleum Marketing Group, Inc. in Fayetteville, NC is seeking a proactive Store Manager to lead daily operations of a convenience store.

You will supervise staff, manage inventory, ensure safety and excellent customer service, and handle cash controls in a fast-paced environment. Responsibilities include greeting customers, operating the register, training employees, maintaining cleanliness, and reporting to management on issues.