Store Lead: Elevate Customer Experience & Operations

Petroleum Marketing Group; Fayetteville, Northern (NC, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Petroleum Marketing Group is seeking a Store Manager to oversee daily operations, inventory control, and staff supervision at our Fayetteville, NC location. You will ensure outstanding customer service, maintain cash controls, and enforce safety and security standards across all store activities.

The role requires leadership, training ability, and strict adherence to PMG policies. You will manage tasks, support cashiers, and coordinate with management to run a clean, efficient store environment.

Qualifications

• High school diploma or GED or college degree required.
• Experience in restaurant, retail, hospitality, or customer-service is preferred.

Responsibilities

• Greet customers and provide an exceptional experience on an ongoing basis.
• Operate cash register, according to PMG standards, surrounding cash handling, record keeping, and paperwork.
• Ability to train, coach, and hold employees accountable.
• Execute daily store tasks with speed, accuracy, and efficiency.
• Reports to the store in emergency situations: Break-in, robbery, alarm setting, failure of staff to lock up and set alarm, etc.
• Remain drug free and submit to random drug screens.
• Conduct or delegate cigarette inventory counts, trend sheets, and any other reports prescribed by upper management.
• Follow and adhere to all policies regarding vendor check in procedures, inventory reporting procedures, employee discipline procedures and employee handbook procedures.
• Communication of daily issues/challenges with Management.
• Ensure PMG policies and procedures surrounding Safety and Operational Excellence are executed.
• Perform work with Integrity, Honesty, and Respect.
• Support Management with other assigned tasks.
• Maintenance of business records and inputs all sales data into the computer system provided.
• Manages the operations of the store including but not limited to: Cleanliness, customer service, inventory rotation, adequate stocking, ordering, and any other direct request from management.
• Assists cashiers in sales transactions and operates a shift to include stocking, cash register, cleaning and any other duties prescribed to the cashiers.
• Supervise the maintenance of the parking lot, gasoline pumps, trashcans, lighting and general machinery necessary to operate a convenience store.

Skills

Basic math

Cash handling

Computer skills

Customer service

Communication skills

Schedule flexibility

Reliable transportation

Education

High school diploma or GED or college degree

Job description

Petroleum Marketing Group is seeking a Store Manager to oversee daily operations, inventory control, and staff supervision at our Fayetteville, NC location. You will ensure outstanding customer service, maintain cash controls, and enforce safety and security standards across all store activities.

The role requires leadership, training ability, and strict adherence to PMG policies. You will manage tasks, support cashiers, and coordinate with management to run a clean, efficient store environment.