Store Operations Lead - Customer Experience & Shipping

FedEx; Texarkana (TX); Vor Ort; USD 40.000 - 52.000; Vollzeit

Zusammenfassung

FedEx Office is seeking an Assistant Manager to lead a store business unit and ensure a consistent, high-quality customer experience. The role includes supervising team members, coordinating production, retail, and shipping, and assisting with payroll and POS close-out.

You will train staff, participate in hiring, and enforce store policies while maintaining a professional environment. The position emphasizes frontline leadership, coaching, and collaboration with the Store Manager to meet daily

Qualifikationen

• High School diploma or equivalent.
• 1+ year of related supervisory experience preferred.
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring.

Aufgaben

• Lead a store business unit to deliver a consistent, positive customer experience.
• Supervise team members and oversee production, retail, and shipping activities.
• Assist in payroll review and daily POS close-out processes.
• Provide training and development to shift teams and monitor performance.
• Interview applicants and assist the Store Manager with hiring.
• Ensure compliance with FedEx Office policies and store controls.

Kenntnisse

Supervisory experience

Customer service

Team leadership

Payroll

POS operations

Scheduling

Ausbildung

High School diploma or equivalent

Jobbeschreibung

FedEx Office is seeking an Assistant Manager to lead a store business unit and ensure a consistent, high-quality customer experience. The role includes supervising team members, coordinating production, retail, and shipping, and assisting with payroll and POS close-out.

You will train staff, participate in hiring, and enforce store policies while maintaining a professional environment. The position emphasizes frontline leadership, coaching, and collaboration with the Store Manager to meet daily