Store Operations Lead - Customer Experience & Logistics

FedEx Office and Print Services; Fort Lauderdale (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

FedEx Office is seeking a Store Assistant Manager to lead a store business unit, ensuring a consistent, positive customer experience while supervising team members and daily operations. You will oversee production, retail, shipping, and quality control, support payroll and POS close-outs, and assist the Store Manager in hiring and staff development.

The role requires a high school diploma and 1+ year of related experience, with supervisory experience preferred.

Qualifications

• High School diploma or equivalent education.
• 1+ year of related experience, prior supervisory experience preferred.

Responsibilities

• Ability to stand during entire shift, excluding meal and rest periods.
• Ability to move and lift 55 pounds.
• Ability, on a consistent basis, to bend/twist at the waist and knees.
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members.
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction.
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure.
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time.
• Ability, on a consistent basis, to work with minimal supervision.
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Skills

Supervisory experience

Education

High School diploma or equivalent education

Job description

FedEx Office is seeking a Store Assistant Manager to lead a store business unit, ensuring a consistent, positive customer experience while supervising team members and daily operations. You will oversee production, retail, shipping, and quality control, support payroll and POS close-outs, and assist the Store Manager in hiring and staff development.

The role requires a high school diploma and 1+ year of related experience, with supervisory experience preferred.