Store Operations Lead: Customer Experience & Merchandising

Dsw-Shoe-Warehouse,-Inc.; Dunwoody (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

DSW Shoe Warehouse, Inc. is seeking a Store Leader to drive exceptional customer experiences and optimize store operations in Dunwoody, GA.

You will partner with the management team to execute priorities, manage inventory, and uphold asset protection standards. The role requires at least 2 years of management experience, high school diploma or equivalent, and flexibility to work nights, weekends, and holidays.

Qualifications

• Excellent customer service and positive attitude.
• Ability to coach and develop associates.
• Strong written and verbal communication skills.
• Willingness to work nights, weekends and holidays.
• Proficient with store technology and POS systems.

Responsibilities

• Provide excellent customer service and lead by example to achieve KPI targets.
• Maintain store standards, complete daily tasks, and ensure clean, organized environment.
• Collaborate with management on priorities and execution of tasks.
• Oversee inventory accuracy, merchandising, and omni-channel activities.
• Support scheduling, payroll and associate relations as directed by Store Manager.

Skills

Customer service

Leadership

Team collaboration

Time management

Store operations

Tech literacy

Availability for nights/weekends

Education

High school diploma or equivalent

Some college preferred

Tools

POS system

Job description

DSW Shoe Warehouse, Inc. is seeking a Store Leader to drive exceptional customer experiences and optimize store operations in Dunwoody, GA.

You will partner with the management team to execute priorities, manage inventory, and uphold asset protection standards. The role requires at least 2 years of management experience, high school diploma or equivalent, and flexibility to work nights, weekends, and holidays.